I had an awesome experience at the Bliss Spa! Kateesha who checked me in was very welcoming and gracious! Monica!! I can't say enough about her!! She has the most amazing hands! They are definitely a gift from God!!
Terrible experience. Will never go back or recommend to anyone. I just finished a 50-min “So Deep” massage. Well “so deep” is beyond laughable when it was nothing more than a 50 min session of having oil rubbed all over me. I could have done that myself and for a lot less money. I paid extra for the “deep” tissue massage so I would hate to know what it would have been like if I had just requested the regular, stress relieving massage. It would have probably been more like a tickling session. Urg. Very disappointed. I was so looking forward to getting the tightness and knots out of neck and shoulders and unfortunately that was barely touched on, even though I told him more than once that area needed to be the focus area and that I could handle a lot more pressure. Did no good and was just a waste of my time and money.
I've been to many spas that were nicer and half the price of this spa. My girlfriend ordered a couple's massage for Valentine's Day. She was going to compare prices but the lady agreed to $189 for couple's massage. My girlfriend called 2x to confirm this. When we went for the massage I had assumed the price had already been set. After the massage, Katisha the manager told me it was $165/person. She basically told me were lying and said they had sent a confirmation email which they didn't. That was double the price! Needless to say, my girlfriend never got a confirmation email and Katisha never followed up with the reason as promised for the mishap. It turned out over $400 for a couple's massage and they automatically included 20% tip regardless of the quality of the service. I've been to way better spas for cheaper the price. I could have gone to a spa which had facials and massage for half the price. The massage was nothing special.
My experience was pretty bad. Everyone there was nice and the facilities were fine but the services…. The things I paid a lot of money for… were awful. The massage wasn’t even a massage. It was almost like she was impersonating a masseuse. It was supposed to be a deep massage but felt more like a frenzied, hurried, all over the place lotion application. She either just graduated massage school and just passed by the skin of her teeth or never really went. Then, the facial wasn’t good either. The steam wasn’t close enough to open my pores so the extraction was painful. There was nothing on my eyes to shield the light. The towels were too hot. …. The music played in the spa wasn’t very soothing. Then they served champagne after your services instead of water. I love champagne but it’s not helpful after a massage to flush out toxins. But since my massage wasn’t really, I downed the champagne to try to dull the fact that I just threw hundreds of dollars down the drain. It was supposed to be my birthday treat to myself. So yeah, save your money and time and avoid this imitation spa.
This place is equivalent to a massage envy or spa sydell. It is not on the level of St. Regis, 4 Seasons etc but the prices are. Most of the lockers were broken, the supplies in the women’s lounge were empty. There was no lotion, no soap and… there were no changing rooms. Who wants to change in a bathroom stall? Secondly, the water tasted awful…for $300 they should have bottled water or at least fresh filtered water. The massage was good but the customer service was severely lacking. After the massage, the therapist disappeared. I had to roam the halls to find my way back to the women’s lounge. Maybe I’m used to a different level of service because this wasn’t it. Normally, they wait for you outside and offer water and guide you back to the lounge. Also, I’ve never had a massage where all of the oil was left on my body. I was a greasy mess when I left. There’s only one shower in the womens lounge. I do not recommended this place if you want a luxurious spa experience. Save your money and go to Spa Sydell or somewhere like that.
