Have had flowers delivered to me multiple multiple times over the last year. + and EVERY TIME the bouquets are exquisite and the delivery is fast and perfect. I don't know who ever gave this shop bad ratings, but they are 100% in the WRONG! Flowers by Lucas is by far one of the best and most consistent flowers shops I've ever received flowers from.
The owner asked how much I wanted to spend. I said a number (a reasonable number that I'd paid many times before). She laughed, then promptly hung up without offering a suggestion of how much she was charging for the bouquet. This is my last time buying flowers here after over 4 years of patronage.
I stopped in for last minute flowers on Valentine’s Day and they were obviously very busy but quick to help me pick one of their pre-arranged bouquet. A little on the pricey side but nothing extreme.
I have ordered flowers for Joan (Owner of shop) a few times. She has always been nice and helpful with me. There is a little language barrier but I have still been able to get what I need from her and when I need it. I hope people continue to give her a chance, she really is a nice lady, and the flowers always look beautiful!
Really bad customer service. Met by a locked door even though it was open someone finally opened up then acted bothered that a paying customer was even in the store. Tried to ask questions about the best arrangement and omg this lady was no help I still ended up buy the flowers but it feels terrible to spend money and feel uncomfortable after. I rather go to whole foods pay half the price and have a better experience.
